{"id":24,"date":"2026-01-30T20:16:46","date_gmt":"2026-01-30T20:16:46","guid":{"rendered":"http:\/\/ticketq.dk\/faq\/"},"modified":"2026-04-09T21:15:54","modified_gmt":"2026-04-09T21:15:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/ticketq.dk\/en\/faq\/","title":{"rendered":"Supportside \u2013 TicketQ"},"content":{"rendered":"<div class=\"wp-block-group alignfull is-style-ext-preset--group--natural-1--section has-background-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-8870cb56 wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--section--1\" id=\"faq\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group alignwide is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-422eb20d wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7acc1fa0 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-4ed7b3ef8ac47242283002cfe4cf84a9\" style=\"color:#173474\">Support &amp; Help<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph translation-block\">Have questions about TicketQ's digital ticketing system?<br>\nBrowse our frequently asked questions to find quick answers and get up and running with confidence.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-1fa7fbb8606c38045aceb2f4a162f40d\" style=\"color:#f14300\">FAQ<\/h2>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-a192b366 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start is-layout-flow wp-block-group-is-layout-flow is-style-ext-preset--group--natural-1--item-card-1--align-start--2\">\n<div class=\"wp-block-group is-style-default is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><strong>How do I create an account?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Click <a href=\"https:\/\/ticketq.dk\/en\/ticketqapp\/opret-venue.html\/\" title=\"\" target=\"_self\">\"Create Account\"<\/a> on the homepage and fill in your details. Once you've verified your email address, you're ready to create your first event.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start is-layout-flow wp-block-group-is-layout-flow is-style-ext-preset--group--natural-1--item-card-1--align-start--3\">\n<div class=\"wp-block-group is-style-default is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><strong>I forgot my password \u2013 what should I do?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Click \u201cForgot Password\u201d on the login page.<br>\nEnter your email address, and you'll receive a link to create a new password.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start is-layout-flow wp-block-group-is-layout-flow is-style-ext-preset--group--natural-1--item-card-1--align-start--4\">\n<div class=\"wp-block-group is-style-default is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><strong>How do I set up a Stripe account?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">To receive payments, you'll need to create an account with Stripe.<br>\nFollow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to Stripe through your TicketQ account.<\/li>\n\n\n\n<li>Create a new Stripe account or sign in to your existing one.<\/li>\n\n\n\n<li>Add your business and bank account details.<\/li>\n\n\n\n<li>Connect Stripe to TicketQ.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Once that's done, you can start receiving payments right away.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How do I create an event?<\/strong><br>Go to your dashboard and click \u201cCreate Event.\u201d<br>Enter details such as the event name, date, location, and ticket types, and you'll be ready to start selling tickets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How do I create a venue?<\/strong><br>Once you've created a venue, you can add a seating hall from the venue settings.<br>From here, you can configure the venue's capacity and seating arrangement, if required.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-ext-preset--group--natural-1--section has-background-color has-background-background-color has-text-color has-background has-link-color wp-elements-07e8de8141a4d6259489edeb316d560f has-global-padding is-layout-constrained wp-container-core-group-is-layout-8870cb56 wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--section--5\" id=\"features\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group alignwide is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-422eb20d wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-227c3f25 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-7e01dd4f511846c2656430d212ac3742\" style=\"color:#f14300\">Can't Find What You're Looking For?<\/h2>\n\n\n\n<p class=\"has-text-align-center has-foreground-color has-text-color has-link-color wp-elements-e0cd4c879a5ef7f2aed653862b8bce85 wp-block-paragraph translation-block\">Can't find the answer to your question?\nContact us \u2013 our team is ready to help.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-c0bc9f7e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/ticketq.dk\/en\/kontakt\/\" style=\"background-color:#173474\">Contact us Today<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Support &amp; hj\u00e6lp Har du sp\u00f8rgsm\u00e5l til vores digital billetsystem?Her finder du svar p\u00e5 de mest almindelige sp\u00f8rgsm\u00e5l, s\u00e5 du hurtigt kan komme videre. FAQ Hvordan opretter jeg en profil? Klik p\u00e5 \u201cOpret konto\u201d p\u00e5 forsiden og udfyld dine oplysninger. N\u00e5r du har bekr\u00e6ftet din e-mail, er du klar til at oprette dit f\u00f8rste event. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ticketq.dk\/en\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ticketq.dk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ticketq.dk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ticketq.dk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ticketq.dk\/en\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":3,"href":"https:\/\/ticketq.dk\/en\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":163,"href":"https:\/\/ticketq.dk\/en\/wp-json\/wp\/v2\/pages\/24\/revisions\/163"}],"wp:attachment":[{"href":"https:\/\/ticketq.dk\/en\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}